Returns & Exchanges
At ZeroCarb LYFE, we stand behind the quality of our crusts and snacks. If you are not completely satisfied with your order, please contact us within 14 days of delivery for a resolution.
Contact Support
Email our customer success team at [email protected] with your order number and a brief description of the issue.
Provide Documentation
Since we deal with perishable food items, please include photos of the product and packaging if there is damage or a quality concern.
Review Process
Our team will review your request within 48 hours to determine eligibility for a replacement or a refund to your original payment method.
Resolution
Once approved, we will ship out a fresh replacement immediately or process your credit, which typically appears on your statement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing